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Feedback on your experience using My Health Record

  • 1.  Feedback on your experience using My Health Record

    Posted 05-05-2023 10:04
    Hi members,

    Earlier this week we posted about accessing your HbA1c results online through My Health Record. Thank you to those members who have responded to the post with feedback on their experience using My Health Record.
     
    We would like to gather any feedback members have on their experience using My Health Record so that we can pass it on. In particular, if you have tried using My Health Record but weren't able to access any pathology results we would like to know the region you are located and name of the provider. We will pass this on so it can be investigated to see if it's a technical problem or related to a provider not uploading.
     
    If you do encounter issues using My Health Record, you can contact the My Health Record helpline on 1300 901 001, 8am – 5pm (AEST/AEDT), Monday – Friday, or email  help@digitalhealth.gov.au.

    Thanks for your assistance with this.

    Have a lovely weekend, whatever you are doing - Ange.




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    Community Team
    Natasha, Erin and Ange
    community@diabetesaustralia.com.au
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