Hello,
This is just a heads up about an issue I have had with my CGM which I thought others should be aware of.
I use a stand alone Guardian Connect CGM - Sensor 3 (no pump).
On Monday I noticed I was getting low alerts but no sound alert. I only noticed the alert when I saw my phone instead of hearing the alert. This was a bit of a worry because I'm hypo unaware so I am dependent on hearing the alert to pick up hypos.
I rang Medtronic and they said they did an update to the app on the weekend which might have impacted the alert. The fix was simple:
- switch off all the alerts (under alert settings)
- turn off the app - double press start on your phone and swipe up
- turn the app on
- reset the alerts and save
- turn off the app again
- turn on the app
This fixed everything and I'm back to beeping away (probably not good though).
Something to be aware of and I hope this is helpful.
I'd be interested to hear if anyone else has had issues.
------------------------------
Kim
------------------------------